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SATIN TOUCH

SATIN TOUCH

Professional Cue Shaft Polish for a Smooth, Satin Finish

Trusted by world pool champion Alex Pagulayan, Satin Touch is a premium shaft polish specially formulated to give your cue a flawless, smooth, and silky feel. Developed and perfected over 15 years, this proven formula ensures your cue glides effortlessly with every stroke, enhancing control and precision.

Features:

- Champion-Approved Formula: Designed and used by professional player Alex Pagulayan.

- Ultra-Smooth Finish: Creates a polished satin surface for superior cue handling.

- Quick & Easy to Apply: Simply shake, apply to a cloth, and wipe to polish.

- Compact & Travel-Ready: 15ml bottle size fits easily in any cue case.

- Made in Canada: Crafted with high-quality ingredients for lasting performance.

$32.00 CAD
$32.00 CAD
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PRODUCT DETAILS

Directions for Use:

  1. Shake well before use.
  2. Apply a small amount to a clean, dry cloth.
  3. Rub evenly along the cue shaft.
  4. Wipe and polish to a smooth satin finish.

SHIPPING & RETURNS

Shipping Policy

We are committed to providing you with a seamless shopping experience. Please review our shipping details below:

- Processing Time: Orders are processed within 1–2 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with tracking information.

- Delivery Times:

  • Standard Shipping: Estimated delivery within 5–7 business days.

  • Expedited Shipping: Estimated delivery within 2–3 business days (additional fees apply).

Return & Exchange Policy

Your satisfaction is our top priority! If you're not completely satisfied with your purchase, we offer a hassle-free return and exchange process:

- Eligibility:

  • Returns or exchanges are accepted within 30 days of delivery.

  • Items must be unused, in their original condition, and include all original packaging.

- Free Returns/Exchanges:

  • We provide free return shipping for eligible items. Simply contact our customer service team at hello@pagulayan.net to request a prepaid return label.

  • Exchanges are also free of charge. If you’d like to exchange an item for a different size, color, or product, let us know, and we’ll assist you with the process.

- Refunds:

  • Refunds will be processed to the original payment method within 5–7 business days of receiving your returned item.

  • Please note that original shipping fees (if applicable) are non-refundable.

How to Initiate a Return or Exchange

1. Contact our customer service team at hello@pagulayan.net with your order number and reason for return/exchange.

2. We’ll provide you with a prepaid return label and instructions for sending back your item(s).

3. Once we receive your return, we’ll process your refund or ship your exchange promptly.

GUARANTEE

“Your happiness is the most important thing to us. That’s why every product comes with our satisfaction guarantee. If you’re not completely thrilled with your purchase, just let us know—we’ll make it right. Enjoy peace of mind knowing we’re committed to making sure you love your products as much as we do.“

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SATIN TOUCH



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FREQUENTLY ASKED QUESTIONS

SHIPPING DELIVERY

- What are your shipping options?

  • We offer standard shipping and expedited shipping options. Standard shipping typically takes 5–7 business days, while expedited shipping takes 2–3 business days.

- Do you offer free shipping?

  • Yes, we offer shipping for all Canada orders over $140 CAD (before tax).

- Do you ship internationally?

  • Currently, we ship to North America, European countries, and some Asian countries. If your location is not available at check out, we will do our best to find an alternative, affordable shipping solution, please contact us at hello@pagulayan.net

RETURNS & EXCHANGE

- Can I return or exchange an item?

  • Yes, you can return or exchange items within 30 days of delivery.

- How do I initiate a return or exchange?

  • Contact our customer service team at hello@pagulayan.net with your order number and reason for return/exchange. We will provide a prepaid return label and instructions.

- Is return shipping free?

  • Yes, we offer free return shipping for eligible items.

PRODUCT INFORMATION

- How do I know what size to choose?

  • Currently, we are working on our size charts, please contact us for details

- Are your products authentic?

  • Yes, all products sold on our site are authentic and sourced directly from manufacturers or authorized distributors.

"The Lion" Approved!

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