I got the chalk. I had ordered in today and went to use it to try it out. I believe it’s the best chalk I’ve ever used. Thank you.
SATIN TOUCH
SATIN TOUCH
Professional Cue Shaft Polish for a Smooth, Satin Finish
Trusted by world pool champion Alex Pagulayan, Satin Touch is a premium shaft polish specially formulated for both wood shafts and carbon fiber shafts, to give your cue a flawless, smooth, and silky feel. Developed and perfected over 15 years, this proven formula ensures your cue glides effortlessly with every stroke, enhancing control and precision.
Features:
- Champion-Approved Formula: Designed and used by professional player Alex Pagulayan.
- For Wood and Carbon Fiber Shafts: Creates a polished satin surface for superior cue handling.
- Quick & Easy to Apply: Simply shake, apply to a cloth, and wipe to polish.
- Compact & Travel-Ready: 15ml bottle size fits easily in any cue case.
- Made in Canada: Crafted with high-quality ingredients for lasting performance.
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SHIPPING
GUARANTEE
CANADA
PRODUCT DETAILS
PRODUCT DETAILS
Directions for Use:
- Shake well before use.
- Apply a small amount to a clean, dry cloth.
- Rub evenly along the cue shaft.
- Wipe and polish to a smooth satin finish.
SHIPPING & RETURNS
SHIPPING & RETURNS
Shipping Policy
We are committed to providing you with a seamless shopping experience. Please review our shipping details below:
- Processing Time: Orders are processed within 1–2 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with tracking information.
- Delivery Times:
- Standard Shipping: Estimated delivery within 5–7 business days.
- Expedited Shipping: Estimated delivery within 2–3 business days (additional fees apply).
Return & Exchange Policy
Your satisfaction is our top priority! If you're not completely satisfied with your purchase, we offer a hassle-free return and exchange process:
- Eligibility:
- Returns or exchanges are accepted within 30 days of delivery.
- Items must be unused, in their original condition, and include all original packaging.
- Free Returns/Exchanges:
- We provide free return shipping for eligible items. Simply contact our customer service team at care@pagulayancues.com to request a prepaid return label.
- Exchanges are also free of charge. If you’d like to exchange an item for a different size, color, or product, let us know, and we’ll assist you with the process.
- Refunds:
- Refunds will be processed to the original payment method within 5–7 business days of receiving your returned item.
- Please note that original shipping fees (if applicable) are non-refundable.
How to Initiate a Return or Exchange
1. Contact our customer service team at care@pagulayancues.com with your order number and reason for return/exchange.
2. We’ll provide you with a prepaid return label and instructions for sending back your item(s).
3. Once we receive your return, we’ll process your refund or ship your exchange promptly.
GUARANTEE
GUARANTEE
“Your happiness is the most important thing to us. That’s why every product comes with our satisfaction guarantee. If you’re not completely thrilled with your purchase, just let us know—we’ll make it right. Enjoy peace of mind knowing we’re committed to making sure you love your products as much as we do.“

Verified
Satin Touch
Does the trick! 😎🎱
Peter Wood,
Verified
Satin Touch
It helps maintain a perfectly gliding surface on the shaft even with sweaty hands. Highly recommended.
Udo Kaschek,
November 26, 2025
Rated 5.0/ 5 based on 17 reviews. Showing some of our 5-star reviews.
FREQUENTLY ASKED QUESTIONS
SHIPPING DELIVERY
- What are your shipping options?
- We offer standard shipping and expedited shipping options. Standard shipping typically takes 5–7 business days, while expedited shipping takes 2–3 business days.
- Do you ship internationally?
- Currently, we ship to North America, European countries, and some Asian countries. If your location is not available at check out, we will do our best to find an alternative, affordable shipping solution, please contact us at care@pagulayancues.com
RETURNS & EXCHANGE
- Can I return or exchange an item?
- Yes, you can return or exchange items within 30 days of delivery.
- How do I initiate a return or exchange?
- Contact our customer service team at care@pagulayancues.com with your order number and reason for return/exchange. We will provide a prepaid return label and instructions.
- Is return shipping free?
- Yes, we offer free return shipping for eligible items.
PRODUCT INFORMATION
- How do I know what size to choose?
- Currently, we are working on our size charts, please contact us for details
- Are your products authentic?
- Yes, all products sold on our site are authentic and sourced directly from manufacturers or authorized distributors.
Let customers speak for us
from 898 reviews
It’s easy to apply and makes the tip look well-maintained without affecting play. Definitely a solid tool to keep in your pool bag.
This chalk doest leave a residue on your hand pretty good for its price
There’s nothing to write about it , the best chalk ever , end of discussion
First time using the satin touch feels so smooth easy to stroke.
Works exactly as advertised makes everything smoother. If you pass on this you are missing out.
The best chalk holder ever works great really strong magnet and looking forward to adding more products from PAGULAYAN.
Best pool players hoodie 🙌👍🤛
Great chalk. Very clean.
This thing is working!! Just 2 drops on the towel and its feels like new. And that towel btw top quality too it feels like my old grandma towels.snd they threw a pair of socks. Thanks guys.
Just got the case in today, 1st of all, its absolutely stunning in its appearance, love the look. Everything is very well made, stitches are great. Love the assortment of pockets. Plenty of room for all the things and then some. The leather accents are great. Cant wait to start carrying it to tournaments
I haven't used the chalk yet, but included in the box.They threw in some satin touch for me to try which I thought was really cool.
So, I stopped by the Teams booth at Derby last week and tested out their new Pristine carbon shaft to see how it would match up against the Revo for Bankpool player like myself. Now, I've had carbon shafts in the past; Cuetec and Pearson Pro to be exact. And would only rarely pull 'em outta my bag if someone convinced me to play 8 ball or Rotation. Ya know, when Banking... For me... It's all about feel. I don't use an aiming system at all. I've gotta feel the lines. And maple shafts have always given me the best results for that. But, let me tell y'all somethin', cause Alex and his cue maker are on to somethin'! That was the most feel I've ever got from a carbon shaft! Was like a hybrid but mostly carbon. Sounds and felt like maple when it hit the cue ball. Was very surprising. I'd for sure give it shot with my game! It had so much power in it that released upon impact! I might actually be able to knock the pockets off with it! But seriously, to the entire Team at Pagulayan Cues, GREAT JOB, and thank you so much for the hospitality and generosity! I'm very much looking forward to banking with the Pristine Shaft in the near future! 💯
Just received my package with chalk Magnetic leather holder and hat, great quality and everything arrive ahead of time, love the chalk.
This chalk is amazing, it grabs the cue ball great and never leaves residue on the table or hands. I would recommend grabbing the two pack even if you only need one because it came in nice case to store in while not in use.
Great towel, i like how the two sides are different as one side is really soft and the other side is regular. I'll use the soft side for my cues and rougher side to get chalk of my hands etc. great job Pagulayan team i think people will really like this one.
"Works great"
"Both my wood playing shaft and my CF break shaft are noticeably smoother and slicker. Well worth the purchase."
Anthony Nassaur
Works exactly as advertised makes everything smoother. If you pass on this you are missing out.
This product really cleaned up my shaft and made it slide much better while shooting.
This thing is working!! Just 2 drops on the towel and its feels like new. And that towel btw top quality too it feels like my old grandma towels.snd they threw a pair of socks. Thanks guys.
I thought I had a smooth shaft before, but after applying a few drops of Satin Touch and burnishing with my cloth it was amazing how much of a smoother glide it had. This stuff works really well. Would recommend to anyone.
First time using this product on my carbon fiber shaft. I was amazed at how much better the performance at sliding thru my fingers did this product produce. It was like silk sliding my pool shaft with each shot. I had to have more.