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RAFFLE TICKETS FOR PAUL THORNLEY

RAFFLE TICKETS FOR PAUL THORNLEY

Let’s help Paul Thornley (PT109) and try to win awesome prizes at the same time!

  • $20 USD / ticket
  • 1 ticket = entry into all 4 raffles
  • Buy as many tickets as you want
  • All proceeds go to Paul’s care
  • Raffle #1: Pristine carbon fiber shaft
  • Raffle #2: Tallmade suitcase
  • Raffle #3: Coal cue case
  • Raffle #4: 1 of a kind Carmelli cue butt that Alex Pagulayan played with for many years
Regular price $29.00 CAD
Regular price Sale price $29.00 CAD
Sale Sold out
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PRODUCT DETAILS

SHIPPING & RETURNS

Shipping Policy

We are committed to providing you with a seamless shopping experience. Please review our shipping details below:

- Processing Time: Orders are processed within 1–2 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with tracking information.

- Delivery Times:

  • Standard Shipping: Estimated delivery within 5–7 business days.

  • Expedited Shipping: Estimated delivery within 2–3 business days (additional fees apply).

Return & Exchange Policy

Your satisfaction is our top priority! If you're not completely satisfied with your purchase, we offer a hassle-free return and exchange process:

- Eligibility:

  • Returns or exchanges are accepted within 30 days of delivery.

  • Items must be unused, in their original condition, and include all original packaging.

- Free Returns/Exchanges:

  • We provide free return shipping for eligible items. Simply contact our customer service team at care@pagulayancues.com to request a prepaid return label.

  • Exchanges are also free of charge. If you’d like to exchange an item for a different size, color, or product, let us know, and we’ll assist you with the process.

- Refunds:

  • Refunds will be processed to the original payment method within 5–7 business days of receiving your returned item.

  • Please note that original shipping fees (if applicable) are non-refundable.

How to Initiate a Return or Exchange

1. Contact our customer service team at care@pagulayancues.com with your order number and reason for return/exchange.

2. We’ll provide you with a prepaid return label and instructions for sending back your item(s).

3. Once we receive your return, we’ll process your refund or ship your exchange promptly.

GUARANTEE

“Your happiness is the most important thing to us. That’s why every product comes with our satisfaction guarantee. If you’re not completely thrilled with your purchase, just let us know—we’ll make it right. Enjoy peace of mind knowing we’re committed to making sure you love your products as much as we do.“

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Paul Thornley is my mentor, my friend, and a wonderful presence to so many in the pool world. Let’s be there for him in his time of need.

-Alex Pagulayan



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